Skip to main content
Botsify is an AI-powered conversational platform that lets you design, deploy, and manage chatbots and intelligent agents across multiple channels — including your website, Facebook Messenger, and WhatsApp — without writing complex infrastructure code. Whether you need a simple FAQ bot, a multi-step AI agent, or a voice-enabled assistant, Botsify gives you the building blocks to ship quickly and iterate safely.

​
What You Can Build

Botsify supports three distinct agent types, each suited to a different interaction style:

Chatbot

A rule-assisted conversational bot ideal for structured flows, FAQ handling, and guided interactions. Chatbots follow defined chat flows and are easy to configure without deep AI expertise.

AI Agent

A fully AI-driven agent that reasons over context, maintains memory, and can execute multi-turn conversations autonomously. Agents support versioning, identity configuration, and agentic API access.

Voice Bot

A voice-enabled agent designed for audio interactions. Voice bots bring the same AI capabilities to spoken conversation, making them suitable for phone or voice-interface deployments.

​
Key Platform Capabilities

Multi-channel deployment. A single bot configuration can serve users on your website widget, Facebook Messenger, and WhatsApp simultaneously. You manage one agent; Botsify handles the channel routing. Agent versioning. Every agent supports named, immutable versions. You can iterate on prompts, memory, and chat flows in a staging version without touching the live configuration. When you’re ready, you promote a version to active and your changes go live instantly — with an easy rollback path if something goes wrong. Streaming conversations. In addition to standard synchronous request-response messaging, Botsify supports server-sent event (SSE) streaming so your users see responses token-by-token — just like modern AI chat interfaces. User attributes. Attach custom key-value data to any user (identified by their fbId) to power personalized responses, conditional flows, and audience segmentation. Analytics and history. Conversation history is stored per user per bot, giving you a full audit trail and the ability to replay or review past sessions. MCP and agentic API access. Botsify exposes a REST API designed for agentic clients and Model Context Protocol (MCP) integrations, enabling programmatic bot management, conversation driving, and version control.

​
How This Documentation Is Organized

This documentation is divided into three main areas:
  • Concepts — Explains the mental models behind bots, agents, versions, conversations, and user attributes. Start here if you’re new to the platform.
  • Guides — Task-oriented walkthroughs for common scenarios such as setting up a new bot, managing versions, and sending proactive messages.
  • API Reference — Complete endpoint documentation with request/response schemas, authentication details, and code examples.

Quickstart

Create a bot and send your first message in under 10 minutes.

Authentication

Learn how to obtain and use API credentials securely.

Bots & Agents

Understand agent types, lifecycle, and workspace organization.
If you already have a Botsify account and just want to make your first API call, jump straight to the Quickstart.